What is my order status?
When will my credit card be charged?
I need a copy of my invoice.
I forgot my password.
Has my order shipped?
How do I get my tracking number?
I live outside the US. Will I have to pay customs fees?
When will my backorder ship?
Can I change my shipping address?
Can I change my shipment method?
How do I re-download software that I have purchased?
Have download instructions emailed to you.
How do I download?
What if the download stops before it is complete?
I've finished downloading, where do I find it?
How do I get technical support for my product?
What is your refund policy?
What is the Digital River Secure & Virus Free Protection?
Contact Customer Service