Shipping Information

Orders must be received by 3:00pm EST (noon PST), to be processed the same business day.
Orders received after 3:00pm EST (noon PST), will be processed the following business day.


Carrier Service Level Region Estimated Delivery Time
All in stock orders are subject to a 1-2 business day processing time prior to shipment. Orders are not processed or shipped on weekends or holidays.
FedEx Standard Ground US Lower 48 1-6 days
FedEx Second Day Afternoon US 50 States 2 days
FedEx Next Day Afternoon US 50 States 1 day

Please note:

  • We are unable to ship to APO/FPO or P.O. Box addresses.
  • Free shipping promotions only apply to Standard Shipping and are subject to country restrictions.
  • When ordering, please ensure that all billing information is accurate and matches whatever is on file with your financial institution. Any discrepancies can delay order processing.
  • When ordering by credit card, we may place a pending authorization check on your card, but the actual charge will only be processed when your package ships to you.
When will my backorder ship?
Although we try to maintain inventory of all products in the warehouse, occasionally an item will be backordered. You will receive e-mail notification as soon as the product ships. You can also check the product page for an estimated ship date for your item(s). As a reminder, your credit/debit card will not be charged until your order has been shipped.

Still more questions? Back to Main Help Page

Can I change my shipping address?
Unfortunately, you cannot change your shipping address after your order has been submitted. The order is immediately sent to the warehouse and can no longer be changed by our system. If your package is not successfully delivered, it will be returned to the warehouse and a credit will be made to your account.

Still more questions? Back to Main Help Page

Can I change my shipment method?
Unfortunately, you cannot change your shipment method after your order has been submitted. The order is immediately sent to the warehouse and can no longer be changed by our system.

Still more questions? Back to Main Help Page

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This YouTube Red 3 month trial promotion is only open to participants in the United States who activate a NVIDIA Android TV device between September 28, 2017 and December 31, 2017. Offer only available to customers who are not current YouTube Red or Google Play Music subscribers, have not been YouTube Red or Google Play Music subscribers nor participated in a YouTube Red or Google Play Music trial in the past 12 months. Offer must be redeemed by January 31, 2018. Valid form of payment required at sign-up but will not be charged until the trial period expires. At the end of the trial period, you will be automatically charged the standard subscription price, currently $9.99 per month. You can cancel your trial at no charge at any time before the trial is over. Offer requires a Google account. Full terms here: https://www.youtube.com/red
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