For service or support regarding your WD Store purchase, you may contact us by phone or via the Web. For technical support, please visit the WD Support site.

WD Store Customer Support

Phone: 00-11-800-93665463
Support Hours: Monday - Friday, 8.00am - 5.00pm AET* (Australia Eastern Time)

Technical Service and Support

For technical support and service questions regarding your drive, please visit the WD Support Web site. The Knowledge Base contains hundreds of detailed responses to common questions.

Phone Support - 00-11-800-22754932

Email: Click Here to email technical support team.

Support Hours: Monday - Friday, 8.00am - 5.00pm AET* (Australia Eastern Time)

Click here for service and support holiday closures.